Help Desk Analyst Level 1 Entry Level Job at SystemsNet, Willow Grove, PA

  • SystemsNet
  • Willow Grove, PA

Job Description

Job Description

Job Description

Benefits:

  • Paid Holidays
  • Retirement Plan Matching
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Why Join SystemsNet?

Are you an entry-level IT professional with a strong desire to learn, grow, and build a rewarding career? At SystemsNet , you'll have the opportunity to train alongside experienced technicians with decades of industry knowledge, gaining hands-on experience in a supportive and fast-paced environment.

We're a well-established Managed Services Provider (MSP) with immediate openings for Level 1 IT Support Technicians . This role is ideal for motivated individuals ready to be an active part of a collaborative team, assisting with daily IT operations across our help desk and field service departments. 

Requirements:
  • ???? Entry-level experience with a passion for IT and Technology
  • ????️ Excellent communication skills - both written and verbal English 
  • ???? A strong desire to learn new skills, systems, and technologies
  • ???? Robust problem-solving abilities with an analytical mindset 
  • ???? Ability to adapt quickly to changing tasks and business needs
  • ????️ Familiarity with Windows-based network environments and protocols
  • ????️ Solid understanding of PC hardware, software, and desktop systems
  • ???? Experience with break/fix tasks, installations, and software upgrades
  • ???? Knowledge of Active Directory, Exchange, Office 365, and iOS is a plus (not required)
  • ???? Comfortable in a role that involves frequent client interaction and outstanding service
**This is not a remote position and you will be required to commute to Willow Grove each day.

Job Tags

Work at office, Immediate start

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