Host/Hostess Job at SERAI LLC, Louisville, KY

  • SERAI LLC
  • Louisville, KY

Job Description

Job Description

Job Description

About Serai

Serai is an upscale Southeast Asian restaurant inspired by the vibrant flavors and culinary traditions of Malaysia, Thailand, Singapore, and neighboring regions. We are committed to delivering exceptional cuisine, genuine hospitality, and memorable dining experiences in an elegant and welcoming atmosphere.

We're looking for friendly, organized, and hospitality-focused Hosts/Hostesses to join our opening team and create an outstanding first impression for every guest.

Position Summary

The Host/Hostess is the first and last point of contact for our guests. This role is responsible for warmly welcoming guests, managing reservations and waitlists, coordinating seating, and ensuring a smooth flow of service while providing exceptional hospitality from arrival to departure.

Responsibilities
  • Greet guests warmly with a friendly and professional attitude.
  • Manage reservations, waitlists, and table assignments using the restaurant reservation system.
  • Escort guests to their tables and present menus.
  • Answer telephone calls and respond to guest inquiries courteously and professionally.
  • Coordinate with servers and management to ensure efficient seating and table turnover.
  • Monitor the dining room to maintain smooth guest flow and wait times.
  • Assist guests with special requests and accommodations whenever possible.
  • Maintain a clean, organized, and welcoming entrance and host stand.
  • Thank guests as they leave and invite them to return.
  • Complete opening, closing, and side work duties.
  • Support the front-of-house team as needed.

Why Join Serai?

At Serai, we believe every memorable dining experience begins with a warm welcome. As a Host/Hostess, you'll set the tone for every guest's visit by creating a welcoming atmosphere and ensuring exceptional hospitality from the moment they walk through our doors. If you enjoy connecting with people and thrive in a fast-paced, team-oriented environment, we'd love to welcome you to the Serai family.

Join Serai and help create unforgettable first impressions and exceptional guest experiences.

Job Tags

Similar Jobs

WD.ai

Web Designer Job at WD.ai

 ...is a technology-focused company dedicated to building modern, user-centered digital experiences. The team combines design, front-end development, and AI-driven solutions to create intuitive web products for a diverse range of clients and users. WD.ai values collaboration... 

THE TREE TEAM INC

Tree crew member Job at THE TREE TEAM INC

 ...looking for experienced Tree Trimmers, Ground Crew Members, and Lawn Maintenance Workers. Full-time, year-round work Starting pay: $20/hour Higher pay available based on experience, ability, and performance Must be reliable, hardworking, and able to work... 

Cayuse Holdings, LLC

Web Designer Job at Cayuse Holdings, LLC

 ...Employment in this role is conditional upon successful execution of the contract by the client The Work The Web Designer will be responsible for designing digital user interfaces and websites that are aesthetically pleasing, functional, and accessible. This role... 

McLaren Medical Group

Sterile Processing Technician Certified Job at McLaren Medical Group

 ...Sterile Processing Technician Performs and participates in decontamination, cleaning, assembling, packaging, scanning, sterilization, storage and distribution of reusable surgical instrumentation and equipment. Essential Functions And Responsibilities: Decontaminates... 

LJK INVESTIGATIONS LLC

Private Investigator Job at LJK INVESTIGATIONS LLC

 ...continued education and training. Bilingual candidates encouraged. Job Description: LJK Investigations, a leading investigation firm is seeking an experienced Private Investigator to join our team as a Remote Investigator for our Austin, TX area....