Job Description
Description:
A busy multi-specialty medical billing company is seeking a motivated and detail-oriented Medical Collector to join our team. The Medical Collector will be responsible for following up on outstanding insurance and patient accounts, resolving unpaid and denied claims, and helping maintain a healthy accounts receivable balance.
The ideal candidate has experience with medical collections, understands insurance claims and EOBs, and is comfortable communicating professionally with insurance companies and patients.
Requirements:· Follow up on outstanding medical claims and accounts receivable.
· Contact insurance companies regarding unpaid, denied, or underpaid claims.
· Review EOBs and payment information to identify discrepancies and determine appropriate follow-up.
· Research and resolve claim denials, billing issues, and payment delays.
· Contact patients regarding outstanding balances when necessary.
· Verify insurance information and identify responsible payers.
· Maintain accurate and timely notes on all collection activities.
· Monitor aging reports and prioritize accounts based on balance and age.
· Communicate with insurance companies, patients, clients, and internal billing staff to resolve account issues.
· Maintain patient confidentiality and comply with HIPAA regulations.
Qualifications
· High school diploma or equivalent.
· Minimum 3 years of medical collection experience.
· Experience with EPIC, eClinical Works, Athena Health, and Tebra practice management and EHR billing software preferred .
· Experience with Medicare, Illinois Medicaid, and commercial insurances.
· Knowledge of insurance claims, EOBs, denials, and payment processes.
· Knowledge of CPT, ICD-10, and basic medical terminology is a plus.
· Strong verbal and written communication skills.
· Excellent attention to detail and organizational skills.
· Ability to manage multiple accounts and meet deadlines.
· Ability to maintain a professional, effective and courteous manner when communicating.
· Basic computer skills and experience with Microsoft Office.
· Ability to work independently and as part of a team.
Compensation & Benefits
· Competitive salary
· Medical, dental, and vision insurance available after 30 days of employment
· PTO begins accruing after 6 months of employment
· 401(k) eligibility after 1 year of employment
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